Shipping & Delivery

Thank you for shopping with us! Every item is crafted with care to ensure the highest quality.

Made-to-Order Production

All of our products are made to order. Please allow 10–12 working days for production before your order is shipped.

Delivery Time

Once your order has been completed and dispatched, delivery typically takes 5–7 business days, depending on your location and the courier service.

Free Worldwide Shipping

We are pleased to offer free worldwide shipping on all orders.

Customs & Duties

Customs duties and import taxes are prepaid for orders shipped to:

• United States (USA)
• United Kingdom (UK)
• United Arab Emirates (UAE)
• Most European countries (excluding Switzerland and Norway)

Customers in countries not listed above may be responsible for any applicable customs duties, taxes, or import fees charged by their local authorities.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor your delivery.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occur due to customs processing, weather conditions, public holidays, or unforeseen courier issues.

Need Assistance?

If you have any questions about your order or shipping, please contact our customer support team at contact@rivalion.com